- No Refund on Delivered Books
We do not offer refunds once the books have been delivered to your address.
This is because:
- Books can be easily copied or misused
- Academic materials cannot be resold once opened
- We ensure quality checks before dispatch
Hence, all book sales are final and non-refundable.
- Return/Replacement Policy
We offer replacement only in the following cases:
A. Wrong Book Delivered
If you receive a different book from what you ordered, we will replace it at no extra cost.
B. Damaged Book Received
- If the book arrives: Torn, Wet, Physically damaged
- You must inform us within 24 hours of delivery with photos/video proof.
Once verified, we will send a replacement.
Conditions for Replacement:
- The book must be unused and in original condition
- Original packaging should be intact
- Proof must be submitted within 24 hours
- Cancellation Policy
Order Cancellation Before Shipping
If you want to cancel your order before it is dispatched, you can request cancellation.
In such cases:
- A full refund will be issued
- Refund will be processed within 5–7 business days
- Order Cancellation After Shipping
If the order has already been shipped:
- Cancellation is not possible
- No refund will be issued
- Refund Processing Timeline
- Refunds (for eligible cases only) will be processed through:
- Original mode of payment
- Within 5–10 business days
- We are not responsible for delays caused by banks or payment gateways.
- Non-Refundable / Non-Returnable Items
The following items cannot be returned or refunded:
- Books purchased under discount/offers
- Books marked as “Non-Returnable”
- Digital study material
- Downloadable PDFs
- Registration/Enrollment fees
